Order Changes/Replacements:

Any changes in orders or replacing orders must be done within 24 hours of placing orders. 

Refund & Cancellation: 

If order cancelled NRD deposit will be forfeited. 
A processing charge of 5% will be deducted on cancellation requests placed outside the allowed timeline. If Order has been cancelled after shipping. Shipping Charges will be deducted from Refund amount. Refund will take 7-9 Working Days after Cancellation. 

Exclusive Product Orders:

Full payments needed as exclusive products ordered instantly on same or following day.

Replacement:

• For any manufacturing defect we do offer replacement for products. Collectors need to ship product back for replacement in its original condition. Replacements would be shipped out only after the original order has been sent back to us and we have received it in its original packaging. 
• If the box is tampered or product is damaged, orders will not be applicable for replacement or refund.
• Sale Items cannot be exchanged, replaced or refunded.
• Video documentation while unboxing is compulsory for any kind of disputes.  
• No contest if the box, tube, or package seal is opened. In this case, there is no return or refund.

To avoid conflict of opinion, we take images of the products pics prior to shipping. Feel free to ask pics/videos prior to shipping on our Customer Care (WhatsApp: +919711549319)